Website's Navigation: Home >> Info. Center >> FAQs
Info. Center
What information do I need to provide for getting a quotation
Size, paper, color, finishing, page number, binding etc all the detailed specification....
Payment term
a) Order amount under USD 500: 100% in advance by Papal b) Order amount under between USD 500-2000: 100% in advance by T/T c) Over USD 2000: 50% deposit in advance, balance before shipment d) Over USD 50,000: L/C at sight...
How to ship
a) By air: 5 days, customers will do the clearance at destinations b) By courier to door: 5-7 days (All cost in) c) By sea: at least one month, but cost is very low....
How to send the artwork
You can upload it to our FTP, or by Yousendit or Mailbigfile. For artwork under 20 MB, you can send it by email....
Whats the turnaround time
It depends on order quantity and product type. From 7 to 30 days. Urgent orders will be marked as urgent....
What file format do you accept
PDF is preferred. Also accept AI, CDR, INDD, PSD, TIFF files. Please pay attention to the following points about your document. 1. Please convert the text into paths or curves. 2. Please confirm all the folders especially the graphic ones included in your document in ...
Can you provide a sample before mass production
Yes, but it’s a digital color proof for publications. We can make offset printing samples for packagings....
How is the after-sales service
We guarantee satisfying quality. Your products can be reproduced and refunded if there are serious quality problems which rarely happen....
First Prev 10 1 Next 10 Last